The offshore protection gap

ACMA warns that illegal services may lack important customer protections and Australians risk losing money. Offshore dispute promises cannot replace local regulatory coverage.

How to apply it

1. Identify the exact service being offered, not only the parent brand or homepage label.
2. Match the operator entity and product to the current official record.
3. Keep offshore licence questions separate from Australian permission to provide the service.

What a polished site cannot prove

Availability, Australian-dollar pricing, familiar games, local imagery and a customer-service chat do not establish that an online casino is authorised for Australians. Likewise, an overseas badge does not expand the scope of an Australian wagering licence.

Evidence to preserve

Keep the full URL, date, service description, operator details, payment record, offer wording and correspondence. Redact passwords, full card numbers and identity documents before sharing material publicly.